Local News · Wiltshire-wide
Patients urged to use alternative routes as GP websites face technical issues
By Swindon Now Editorial Team · Published
GP practice websites across Swindon, Wiltshire and surrounding areas are currently facing technical difficulties, though clinical systems remain fully operational.
Patients across Swindon and Wiltshire are being advised that some GP practice websites are currently unavailable due to a technical issue affecting a national supplier. The NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board confirmed the disruption on Wednesday afternoon.
Despite the issues affecting web portals, health officials have moved to reassure the public that patient records and internal clinical systems remain completely unaffected. GP services continue to operate as normal, and all appointments are proceeding as scheduled. The disruption is limited to the functionality of practice websites, which may prevent patients from accessing certain online consultation tools.
The health board has advised that if a patient's surgery is not included in the list of affected sites, their online services should continue to function without interruption. For those practices where websites are currently down, patients are encouraged to seek alternative online consultation routes where available or visit the official NHS Integrated Care Board website for the most recent updates and contact details for their specific practice.
Affected GP Practices
The following practices have been identified as experiencing technical difficulties with their websites:
Barcroft Medical Centre
Cherry Orchard Surgery
Courtyard Surgery
New Court Surgery
Old Orchard Surgery
Silton Surgery
Spring Orchard Surgery
St Melor House Surgery
The Castle Practice (Ludgershall)
Till Orchard Surgery
Elm Hayes Surgery
Hope House Surgery
Mere Surgery
Heart of Bath Medical Partnership
Hindon Surgery
Tisbury Surgery
Patients registered at these surgeries who require assistance or wish to submit an online consultation form are advised to check the NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board website for direct guidance on how to access their local service during this period of disruption.
Source: Swindon Advertiser · View original